Jennifer is an outstanding contributor to the BYU library and the entire BYU campus. She actively reaches out and builds connections with other areas of the library and the university, including with the Office of Belonging and community family history groups. Whether serving on committees, working on projects and assignments for her position, or volunteering to take on additional responsibility, she contributes her full talents of creative problem solving, collaboration, and kindness. Jennifer also looks to continually learn, and shares what she has learned and experienced with others. She is a caring mentor and supervisor to student employees and encourages and finds ways for them to use their strengths on the job. Jennifer exemplifies being student-centered, and she is also committed to providing experiential learning for students.
Jennifer has demonstrated engagement, creativity, and collaboration around helping to organize the Dia de Muertos celebrations in the library and around campus the past 3-4 years. She also works with groups on campus to organize events and activities that encourage belonging through connecting to family history.
Jennifer is not content to keep doing things the way they have always been "just because." She looks for ways to improve processes and services using technology, creativity, and collaboration within and outside the department. For example, she is currently working with one of her student employees to improve how-to manuals for equipment with a Gen Z student audience in mind after noticing that student needs are different from family history missionary needs. Another example was when Jennifer worked as the Holds and Faculty Delivery Supervisor and collaborated with multiple groups to introduce receipt printers to save time and paper in the workflow.